Forum Discussion

Alexandelsosa's avatar
Alexandelsosa
Roaming Rookie
5 years ago
Solved

why is T-Mobile downloading apps without my permission?

T-Mobile play in the app selector have been sending me notification and have been downloaded without my permission or my initiation several times this week and I have uninstalled them several times and they keep coming back on top of that Facebook an app that I haven't used since 2014 keeps being downloaded along with these two and I want to know why or this will escalate because this is a massive violation of privacy.

  • I found a solution. I went into the settings where it shows every app on the phone and deleted "app selector" and disabled "T-Mobile play". Play wouldn't let me uninstall, but I did uninstall all updates and disabled it. That was a week ago and I haven't had an issue since. 

  • gramps28's avatar
    gramps28
    Router Royalty

    The only thing Tmobile has downloaded without my permission is Scam Shied. I never had a problem with the Facebook app being downloaded, never had it on my phone.

    Also in the T&C’s you agreed they can do this.

    https://www.t-mobile.com/responsibility/legal/terms-and-conditions

    We may remotely change software, systems, applications, features or programming on your Device without notice. These changes will modify your Device and may affect or erase data you have stored on your Device, the way you have programmed your Device, or the way you use your Device. You will not be able to use your Device during the installation of the changes, even for emergencies.