Forum Discussion
mvigil_a51
3 years agoNewbie Caller
My Samsung A51 cannot update system software
For over nine months, my A51 only gives me an error message when I try to update system software, including the security update. I did a troubleshooting session with support and was only able to do...
rsmithfamily
2 years agoNewbie Caller
i am having this exact same issue my device has not updated since May 2022. I get and error message that states “an unknown error has occured” My device was originally with sprint, but has since been updated with a t-moble SIM card.
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