OnePlus 7 Pro, Android 11, and speaker

ColoradoScripter wrote:

Umm… so this might just be my imagination, but I went to:

Settings → System → Accessibility and turned on “Hearing Aid Compatibility”.

And that seemed to stop the sound from coming out of the bottom speaker on incoming calls. It only comes out of the earpiece now. Can anyone else confirm?

It can't be, I had literally had this problem for half a year on my OnePlus 6 with Android 12, I was thinking of going back to Android 11, even in safe mode I had this problem, since the phone app is a system app... With this change is solved and it works again.... Thank you very much!!!

coavlanche70 wrote:

I just got an OTA update to 11.0.1.2 for my OP 7 Pro that seems to fix this issue. 

Nice I just got it as well. 

I just got an OTA update to 11.0.1.2 for my OP 7 Pro that seems to fix this issue. 

Used the Settings, System, Accessibility, Hearing Aid Compatibility: On, workaround and it fixed the speaker bug.

posting for visibility, bug def needs to be fixed

amazur wrote:

I ve got the same issue, call goes to Speaker, this renders phone pretty useless considering loss of privacy

Amazing that such a simple use case was not tested by OnePlus

Also my Bluetooth car connection goes off/on again every minute or so, did not have this issue before OS11 upgrade

The suggestion of  Jersilb fixed it on both of my phones … 

syaoran wrote:

OnePlus Customer Support is outsourced.  They have very little communication with the community or actual development teams. 

T H A N K   YOU !!!  Very good recommendation  That did it for me as well !!! 

I ve got the same issue, call goes to Speaker, this renders phone pretty useless considering loss of privacy

Amazing that such a simple use case was not tested by OnePlus

Also my Bluetooth car connection goes off/on again every minute or so, did not have this issue before OS11 upgrade

ColoradoScripter wrote:

Umm… so this might just be my imagination, but I went to:

Settings → System → Accessibility and turned on “Hearing Aid Compatibility”.

And that seemed to stop the sound from coming out of the bottom speaker on incoming calls. It only comes out of the earpiece now. Can anyone else confirm?

Yes, This also fixed my 7 Pro as well! It took care of the issue on incoming and outgoing calls. Thank you very much!

OnePlus Customer Support is outsourced.  They have very little communication with the community or actual development teams. 

What's funny is that after I sent an email to Oneplus, the response I got from them also said the issue is not known, until I mentioned that in fact it is, then no more reply…

"

Hi Juan,

Thank you for contacting OnePlus Customer Support..

It's really unfortunate to know that you are facing the issues with your OnePlus device. Please be rest assured, I will certainly assist you in resolving the issue.

About your query, I would like to inform you that this is not a know issue. However, we will arrange a remote session to flash the device. Please share the details mentioned below so that we can arrange a remote session.

Kindly revert to us with the below details:

1. Order number or IMEI number :

2. Proof of purchase :

3. Current location :

4. Email address :

5. Preferred language :

6. Contact number and Alternative contact number :

7. Current OS version: 

8. Have you tried to root your device?

9. Please connect the device to a PC and confirm whether the device is detectable.

Note: You should have a windows 7+ PC and original Type-C cable with you to perform flashing.

Awaiting your response to resolve this issue on a positive note.

Thank you.
 
Regards,
Nora Flores

OnePlus Customer Support."

I then reply:

Hello Nora,

This is a KNOWN issue… 

See https://community.t-mobile.com/android-9/oneplus-7-pro-android-11-and-speaker-35586?postid=130694#post130694

Also: https://piunikaweb.com/2021/04/19/oneplus-android-11-oxygenos-11-update-known-bugs-issues/

And: https://piunikaweb.com/2021/02/19/oneplus-7-pro-users-on-oxygenos-11-android-11-open-beta-facing-call-audio-issues/

Call audio emitted through bottom speaker

Open Beta 2

OnePlus 7 Pro

Waiting acknowledgement

THIS IS THE ISSUE I AM EXPERIENCING, PLUS BATTERY DRAINS FAST AND SCREEN LOCK IS STUCK IN 24HR FORMAT