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Why does "Device Block" keep getting added to my line?
I have two lines on my plan. I was on Simple Choice until recently and just switched to T-Mobile One. Both of my lines have had unlimited data from the beginning. I noticed a couple months ba...
That is super strange! If the service was active you would definitely be able to tell. If you Contact Us, our care teams can take a look to make sure there are no other types of blocks on your account.
@magenta2868576 and @magenta3594627
We will need to take a closer look at your accounts to see what this specific feature is and why it is being added automatically. Please contact us so our care teams can look into this with you.
