Forum Discussion
Why am I not able to view all the linked number's usage info if I'm the primary account holder?
I am the primary account holder and I have 3 numbers linked to my mobile ID but it won't let me manage or view one of the linked number's account.
Hey there! Great question - once your line has PAH permissions established for My T-Mobile and the app, you should be able to see usage for all of the lines on your family plan. There is a period every month while your bill is cycling (typically starting on the day your cycle closes for about four days) where usage is unavailable until the bill production is complete. Was this a momentary glitch, or are you still having trouble viewing usage for the other lines on your account?
- Marissa
