Forum Discussion

magenta6574639's avatar
magenta6574639
Newbie Caller
7 years ago
Solved

We frequently can't send text messages

I have multiple phones on my account, and all of them frequently can't send text messages. Failures are most common when sending between these phones. Sometime one message will be stuck "Sending"...
messaging.
unreliable
  • tmo_mike_c's avatar
    tmo_mike_c
    7 years ago

    I appreciate you being so thorough with your response. With intermittent issues like this, we'll need to collect examples of the messages failing and have our Team of Experts or T-Force folks file a Trouble Ticket. That'll give our engineers a bit more to work with when they work on getting this resolved.

tmo_mike_c's avatar
tmo_mike_c
T-Mobile Employee
7 years ago

I appreciate you being so thorough with your response. With intermittent issues like this, we'll need to collect examples of the messages failing and have our Team of Experts or T-Force folks file a Trouble Ticket. That'll give our engineers a bit more to work with when they work on getting this resolved.