Forum Discussion
diaryofjane
6 years agoNewbie Caller
Usage shows incoming and outgoing messages between my husband and I during times I wasn't texting him.
T-mobile usage shows incoming and outgoing texts between my husband and I that lasted all day up to almost 4am. I was asleep during that time. From the usage under his number it shows we were tal...
- 6 years ago
Got ya! With it only happening on that single day, it's possible there was a delay in the usage reporting. If you notice this happen again, I recommend contacting us so we can file a ticket for delayed usage.
tmo_amanda
6 years agoBandwidth Buff
Hey there!
This could make things confusing for sure. How far are off are the time stamps on your phone vs the call detail? Also, do you know how long this has been going on? Some delay is normal but if it's really off, that's definitely something we need to take a closer look at.
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