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Upgrade Support Charge JoD
Imgur: The most awesome images on the Internet Just pre-ordered the Galaxy S8 with Jump on Demand and the lady on the phone kept telling me about a 20 dollar fee for the sim card and shipping....
Do you actually work for T-Mobile? I'm so confused with all the misinformation.
- Zero upfront—switch to a new phone whenever you want, up to 3x a year, and pay nothing up front for base model of devices (ie: the 16GB model of iPhone 6s), for well-qualified buyers.
- Zero at upgrade—never pay to upgrade—just trade in your eligible phone.
- Zero waiting—why wait 2 years to upgrade when you don't have to?
Phone Upgrades | Compare Upgrades on JUMP! & JUMP! On Demand | T-Mobile
There's no way to use self service for Jump on Demand
I bought a phone outright and was charged a $35 service fee. I contact customer service online and the lady said it's the process I pay for. I didn't add a line and no one helped me pick out the phone. I already knew what I wanted and I bought it outright. A service fee at T-Mobile is a complete scam! I would definitely never buy a phone from the actual t mobile store again. Btw the one Plus 10 pro is $40.00 cheaper on Amazon.
