Forum Discussion
quekboonking
10 years agoNewbie Caller
Unable to make payment
I want to pay my bill but your system does not want to accept it. Your system shows "Enter a valid card number" or "Enter a valid routing number" for the cards/accounts that have been used for a ...
Esra_Alex
5 years agoNetwork Novice
Hi, For those still having this problem, I may have found a temporary work around. Use the T-Mobile app on your phone to access your account, and make a payment from there. I tried this on a whim earlier and it worked. Not a great solution, but until the website is fixed this may save you some trouble.
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