Forum Discussion
unable to add credit/debit card or set up auto pay
I’m a pre-paid customer. After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Go...
pj2d2 wrote:I haven’t tried setting up auto-pay yet, but I just successfully did a one-time payment with a credit card, so that’s a big step! Fingers crossed auto-pay is fixed as well.
Same here, the only way I could use a card was using my Mastercard. It seems Visa Debit cards are the ones failing, but I would be surprised if other cards are not being accepted.
