Forum Discussion
unable to add credit/debit card or set up auto pay
I’m a pre-paid customer. After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Go...
Similar experience here, https://prepaid.t-mobile.com/one-time-payment/payment just spins forever and will not load second step.
The part about prepaid that really makes it work is being able to pay for the service in advance, if that isn’t possible, the whole thing falls apart, so I really hope they figure out this one.
