Forum Discussion
Trying to upgrade, won't accept payment
I am trying to upgrade two phones on my plan. I went into the store and they told me if I did it online, I’d save money. I tried doing it on the app, didn’t work. I tried on my laptop several times a...
Same issue with trying to purchase a phone in the cart. Bank confirmed no issue with the card and I’ve made purchase prior to and after the attempt with T-Mobile. Bank rep did note a attempt was made by t-mobile for $0 (and not the $120 in the cart).
Clearly an issue with T-Mobile online
