Tmoblile rep screwed up when replacing my phone. Now i am paying for 2 phones

Tmoblile rep screwed up when replacing my phone.  Now i am paying for 2 phones.   Bought a new phone and it was stolen a few days later.  Went in to have it replaced and claim on my Assurant plan.  When I went to assurant they said that it was not covered.  I have been making payments on two phones for several months.  

Assurant told me tough luck and T Mobile refuses to do anything about the situation.  I want the first p[hone removed from my account and my payments credited.  Also I did not ‘jump on demand’.

JUMP! on Demand Leases

Craig

(805) 724-7459

Samsung Galaxy A32 5G

Remaining: 13 payments

$13.00/month

Monthly payments:$13.00

Total lease amount:$234.00

Purchase option price:$48.00

Lease start date:10/30/21

Lease status:Active

Payments remaining:13

Plan ID:202110301294852870

IMEI:357157883976570

Understand your lease

Equipment Installment Plans

Craig

(805) 724-7459

Galaxy A32 5G

Remaining: $223.25

$11.75/month