Forum Discussion
theft of personal data
Has anyone heard anything from T-Mobile about the massive security breach - due to the company’s extreme carelessness - causing theft of customers’ data? I have learned about this only from news media reports, not from the company itself despite my being a customer of theirs for the past 6 years. I was really surprised that even when logging onto my T-Mobile account online, the website has absolutely no reference to this incident let alone any advice on what customers should do. Is there any way to determine whether I am one of the 40 million customers whose data was stolen? Besides changing my account PIN and password which I already did (due to advice given in newspaper articles, nothing from T-Mobile itself), what else can I do to keep safe?
forgot to add that technically they posted about it in here on the 16th..didnt have a whole lot of info in it since the whole ordeal was quite new and they were still scrambling to try and figure out what happened..
which was here https://www.t-mobile.com/news/network/cybersecurity-incident-update-august-2021
which then pushed to the more detailed one a few days later in the link i provided in the previous post
not justifying for them..just putting the info out there that I am aware of
Ben ChildFund wrote:
Has anyone heard anything from T-Mobile about the massive security breach - due to the company’s extreme carelessness - causing theft of customers’ data? I have learned about this only from news media reports, not from the company itself despite my being a customer of theirs for the past 6 years. I was really surprised that even when logging onto my T-Mobile account online, the website has absolutely no reference to this incident let alone any advice on what customers should do. Is there any way to determine whether I am one of the 40 million customers whose data was stolen? Besides changing my account PIN and password which I already did (due to advice given in newspaper articles, nothing from T-Mobile itself), what else can I do to keep safe?
you mean this?Ditto. And this silence towards customers is from a COMMUNICATIONS company??!?
Think I smell a class-action lawsuit brewing---
