tax exempt

Vet 5081 wrote:

In my State, Oklahoma I am a veteran with tax exemption. It is illegal for a company who does business in state to charge sales tax for those of us with the tax card. I have had nothing but a run around trying to setup up my account to be tax exempt.

I even went to a corporate store which I can purchase things tax free but they have no idea how to make online purchases tax exempt. I have spent hours on chat support with them having no idea how to do it. 

The best I got so far is that I'll have to wait till my order ships and contact someone somewhere somehow and maybe get a bill credit. The problem is, as I said above it is illegal for a company who does business in Oklahoma to charge sales tax so getting a bill credit after the fact is not the same or legal.

I have been with almost every other cell carrier they all have a simple process to fill out a form and all purchases in store and online do not charge tax.

Same goes for every business but T-Mobile! With T-Mobile it seems no one has a clue, ability or the very knowledge to correct this.

I think my only option will be to file a complaint with the state tax commission. Maybe just maybe that will get TMobile to get a clue.

Hello Vet 5081  did you ever find the correct e/mail to send in Tax Certifiate as I too have been trying to submit as the one listed comes back as interneal email only