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T-Mobile Customer Service did a fantastic job!
If you are having trouble, call 1-800-T-MOBILE (1-800-866-2453). If the Representative is unable to help, escalate to the supervisor. Remain calm, don't blame, and clearly explain your side BRIEF...
I was upgrading my phone plan.i didn't have a pin for the account so this representative help me so much.His name is Rollen he helped me upgrade and helped me with wonderful customer service.He is amazing and I believe he should get some recognition for his amazing work.15/10 customer service.out of all the people I talked to he took his time and helped me and got what I needed done with no hesitation.thank you so much have a wonderful day.
