Forum Discussion

eleiva's avatar
eleiva
Newbie Caller
4 years ago

Switching provider payout

Hello, 

 

I switched from Verizon to T-Mobile.  I received notice that my last payment from Verizon is going to collections for non-payment.  I was advised that T-Mobile would pay that for me.  Any update on this?  Thanks!

  • nicktgiktgis wrote:

    When gift card will be send from tmobile the amount is $34.91 to Cox internet 

    And also with New home internet tmobile offers Netflix streaming free..How do I set up that

     

    read the very first post in here..there is your answer

  • When gift card will be send from tmobile the amount is $34.91 to Cox internet 

    And also with New home internet tmobile offers Netflix streaming free..How do I set up that

  • also check your emails spam folder..usually if there were any issues they would contact you through email..at times said email ends up in a spam folder instead of your main email areas.

  • gramps28's avatar
    gramps28
    Router Royalty

    You need to look at the agreement but it seems like they usually say it might take 60 days to get the gift card.

    Try using messenger on one of Tmobile’s social media accounts like twitter. They are tier 2 support .

  • eleiva's avatar
    eleiva
    Newbie Caller

    Thanks!! However, I havent received that gift card yet.

  • gramps28's avatar
    gramps28
    Router Royalty

    Usually the payment for the last bill is a gift card Tmobie sends to you and not Verizon so you still need to  make the last payment to Verizon.