Forum Discussion
Simple Choice Unl Data 4GB SMHS removed by T-mobile rep- cannot add back
A loyal T-Mobile customer for 11 years.
T-Mobile rep incorrectly removed Unl Data 4GB SMHS- without my authorization.
When reported the issue, T-Mobile rep added Unlimited Nationwide 4G Data + 10GB SMH - with a promise that I will NOT be charged $30 each month.
Now, in July bill I see charges for $30 2x times and T-Mobile rep is NOT helping take it off also they are telling me that I cannot go back to Unl Data 4GB SMHS.
What are my options.
Please help.
TIA
contact TMO through one of their social media platforms like Facebook or Twitter. you start with tier 2 support instead of the call in tier 1 support agents.
