Forum Discussion
Seven months and still no resolution!
Like many other people have posted, my trade in seems to have disappeared between the USPS station and Assurant. When I began this odyssey, I was initially told they received the phone and it was b...
Try contacting tmobile support using messenger on one of tmobile's social media platforms to see if they can help you they also are a higher tier of support you will also have a record of the conversation.
