Forum Discussion

ZARAHK's avatar
ZARAHK
Network Novice
3 years ago

refilling balance for pay go does not work from spain

Cant refill my account with adding balance as the list of credit cards admitted does not list Spain . And I cant access my account from apple computer...after introducing password screen goes white. Tried all browsers  nothing..all do the same. Only way I could acces was through browser of the phone...but than I cant add balance because my credit card is not accepted. This never happened before 

  • syaoran's avatar
    syaoran
    Transmission Titan

    If it's a prepaid account.  Try looking at Amazon.com for a refill card sent via e-mail or instant delivery.  Some foreign cards work, some don't!  It varies by bank.  The bigger banks seem to have no issues, like Barclay's as an example because they have branches in New York and other states.  The same with Canadian banks like TD, having branches in Virginia as well as other states.  Is your credit card setup for international use?  All transactions are processed through the state of Washington.  If your card flags international transactions.  That might be why.