Forum Discussion
UpNorth124
5 years agoNetwork Novice
Webguard is blocking websites, I don’t have webguard
When I on cellular, I randomly get blocked by webguard from websites like HomeDepot.com or Menards.com. I have never had webguard on my account. I called into support and they “allegedly” fixed this ...
UpNorth124
5 years agoNetwork Novice
The only thing T-Mobile does it a network reset of your phone, but it’s only a short term fix.
The problem keeps coming back. Issue happens regardless of browser used. Wish there was a permanent solution rather than making small talk with CS, them figuring out they can’t fix it and finally getting transferred to engineering to do a network reset. No one in CS has ever been able to explain why Webguard blocks stuff on my account when I’ve never had it and never used it.
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