Forum Discussion
SIM Deactivated
Hello, In late December 2018, I switched over to T-Mobile as a new customer with two lines. On January 14, 2019, my friend (who is an individual on my T-Mobile account) went into a T-Mobile st...
>>What exactly did the tmo employee do or not do that caused the phone's to be shut off?
Are you asking me this, or T-Mobile? How would I know what caused the employee to not do their job correctly? Regardless if the "issue is fixed", the issue should not have occurred in the first place.
