Do NOT download Scam Shield on your Phone: it's a T-Mobile scam!

It’s not a scam.  It’s just utterly useless.  Worse than useless because it literally ONLY blocks legitimate calls.  It has access to your contacts.  For what reason, I do not know.  It doesn’t use that information to say, “Hey, that number is in this guy’s contacts.  AND it’s a favorite in the contacts.  AND it’s marked as family in the contacts.”  No, it just blocks my sister until I specifically “favorite” her in the app.  Since when does “favorite” mean “do not block”?  I don’t want to block my mother-in-law either, but I would NEVER “favorite” her!

This app literally blocks every single legitimate call from all competing cellular networks.  It doesn’t matter if they’re in your contacts, it doesn’t matter if they’re “favorites” there, the default is to block every single call from a competing network until you specifically unblock it, usually after several missed calls that you never even got a warning about.

But do you know what it does NOT block?  Calls from anonymous numbers coming from blocks of VOIP numbers which just give a city or state as the caller ID information.  That is literally EVERY SINGLE robocall I get.

So if I have this on I miss calls and don’t get back to friends, family, customers, etc. unless I’m frantically, manually checking it constantly to see of anyone from my contacts got blocked recently and call them back.  But I do still get ALL the scam calls I normally would, so there’s that.  So it does technically reduce my call volume.  It just does that by letting only scam calls through.

I had high hopes for this app, but it has never blocked a single scam call and it has never let through a single call from a competing cellular network.  Maybe there’s something nefarious going on there, maybe there isn’t.  Either way it has been months and the app is still the same unchanged garbage it was on release.