Forum Discussion
Efarano
2 years agoNetwork Novice
debit card or bank account auto payment
Why do I need to update my account to a debit card or a bank account. I am under contract for 2 years and I can’t drop out of plan. I don’t know if T-Mobile can do that for contracted plan. Any thoug...
- 2 years ago
You just need to update it if you're using a credit card and want to keep the autopay discount. Tmobile is requiring a debit card or bank account for the autopay discount.
Ddrake9
2 years agoNewbie Caller
I NEED a way to complain that my good credit rating (834) is not being used to my benefit at T-Mobile. T-Mobile wants me to link my auto pay to my bank account instead continuing to use the credit card I've been using for years. WHY? I'm not security risk, nor a financial risk for T-Mobile, but T-Mobile potentially being hacked and my bank account being exposed is a significant risk, as it is with ALL companies. As a result, I DO NOT WANT to share my bank info with T-Mobile. This is a horrible new policy!!!
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