Forum Discussion
OOPS! WE HIT A SNAG
I’ve been trying to upgrade my phone online for last day, but I keep getting “OOPS! WE HIT A SNAG” when going between the accessories and shipping page. I’ve tried different computers and browsers. ...
Resolution (note, I’m not the OP): I sent a tweet to @TMobileHelp, and I got in touch with someone who took care of my order via Twitter DMs. I mean, I got what I wanted, but I’d REALLY like the site to be fixed. I’m sure the support staff could deserve a break from taking care of our internet orders.
