Forum Discussion
Online bill pay issue
Tried to pay online yesterday and today, but site has issue. Cannot add a payment method on the bill pay page. This is what it says “Something went wrong !!”. please fix the problem.
I tried not once, but twice to make my online payment with T-mobile. This happened today. It said my payment failed to process successfully. But when I checked my bank statement, it said -$106.00 ACI payment. I contacted tmobile customer service by phone. He didn't transfer me to the IT dept, even after I said you have a network software problem. How is my payment going to some company I've never heard of? I hope I get my money back asap!! T-mobile online service sucks!!!
