Forum Discussion

magentagman's avatar
magentagman
Newbie Caller
5 years ago

New Phone, not getting texts from son

I upgraded my phone 4 days ago to the S21 Ultra, and since then I am not receiving texts from my son, who lives with us and is on the same account.  He receives my texts fine, and I seem to have no problem receiving texts from other people, including my wife in the same house. I’ve gotten texts from at least 5 people.  

I’ve restarted my phone, and tried turning off wifi to make sure it’s not a wifi calling issue.  Any ideas what else I can do?

 

  • drnewcomb's avatar
    drnewcomb
    Fiber Fanatic
    5 years ago
    magentagman wrote:
    drnewcomb wrote:

    If you upgraded from an iPhone, he may have to mark your address to not use iMessage.


    Thanks. No iPhone in play here.  My new and prior phone were both Samsung, as is my son’s phone.

     

    And you’re using the default messaging app? Not Signal or WhatsApp? Strange.

  • magentagman's avatar
    magentagman
    Newbie Caller
    5 years ago
    drnewcomb wrote:

    If you upgraded from an iPhone, he may have to mark your address to not use iMessage.


    Thanks. No iPhone in play here.  My new and prior phone were both Samsung, as is my son’s phone.

     

    Glen

     

  • drnewcomb's avatar
    drnewcomb
    Fiber Fanatic
    5 years ago

    If you upgraded from an iPhone, he may have to mark your address to not use iMessage.