Forum Discussion
Monthly payment option disappeared for phone upgrade
If I’m lucky someone will answer this before I wait over 2 hours for a service rep to reach me in the queue - especially if it’s just to tell me I’ve lost the option to pay monthly for a phone upgrad...
Don’t know what happened, but after getting the customer rep call-back and her saying my credit was fine, I went back in and voila, monthly was back.
So I can’t say to disregard this post because it’s still a significant website issue that can cause of lot of wasted time and aggravation.
