Log-in problems

I had called and the tech support person said "there isn't anything we can do".  Not the answer I was looking for...I've been a tmobile customer since before day 1 (was omnipoint)

I have been dealing with this for the past several weeks. I am Not on prepaid customer and after speaking endless time with t-mobile to resolve the issue I finally Spoke with Danial in the presidents corporate office and after he trying to log into my account and receiving the same error he submitted a request to engineering. He contacted me 2 days later and said engineering said that they are aware of the problem and are currently working to resolve it BUT have NO time frame as to when it will be fixed.

It is a shame that we cant log into our accounts and show us the customers that maybe T-Mobile is not as advanced as they say in there commercials.. I would would think Verizon and At&t would of quickly solved this.. I think if they don’t resolve it soon I may just out of the service and join a competitor.   

T- Mobile are you hearing US  ???
Your customers..

Yes it h or ghb and electrical outlet, glass picture with green lights right of the windows balcony

sweetpeach wrote:

On the Tmobile app or on a computer?

People drank pink Lemonade , I drank pink lemonade

magentapill wrote:

 

Uh-oh, it looks like we have our wires crossed. Please try again later.   

 

 

Same my bank instead of English it's Spanish and a 469686 number vision just started doubling

Fedlife30 wrote:

Haystack wrote:

Haystack wrote:

Have been having the “wires crossed” error for a few weeks, also!  Called Customer Support, who could not figure out what the problem was but assured me it would be resolved in 24 hours.  Guess what?  It’s NOT.  Big time aggravating, T-Mobile!!!

 Have also tried Firefox, Chrome, Edge, Opera, so it’s not my desktop.  I don’t use the app.

 

They are his friends ones in the pictures

Here now

Customer service his friends and voicemails with his friends changing their voices

Fedlife30 wrote:

sweetpeach wrote:

Which browsers are you using & have you tried wiping your cookies? Also how long ago have you been on the new plan?

Yes and factory reset and removed root and Google pay 2 or 3 times

Firefox and Opera

Fedlife30 wrote:

Haystack wrote:

Haystack wrote:

Have been having the “wires crossed” error for a few weeks, also!  Called Customer Support, who could not figure out what the problem was but assured me it would be resolved in 24 hours.  Guess what?  It’s NOT.  Big time aggravating, T-Mobile!!!

 Have also tried Firefox, Chrome, Edge, Opera, so it’s not my desktop.  I don’t use the app.

 

They are his friends ones in the pictures

Here now

Thh

Fedlife30 wrote:

Haystack wrote:

Haystack wrote:

Have been having the “wires crossed” error for a few weeks, also!  Called Customer Support, who could not figure out what the problem was but assured me it would be resolved in 24 hours.  Guess what?  It’s NOT.  Big time aggravating, T-Mobile!!!

 Have also tried Firefox, Chrome, Edge, Opera, so it’s not my desktop.  I don’t use the app.

 

They are his friends ones in the pictures

Here now

They come in through the window and lock bedroom and bathroom doors in there hours because I can hear them telling them to leave so I can eat and with no help taking a bath with no help wanted me to fall, eating all my food, heater on while sleeping wake up shaking and weak

sweetpeach wrote:

Which browsers are you using & have you tried wiping your cookies? Also how long ago have you been on the new plan?

Yes and factory reset and removed root and Google pay 2 or 3 times

Haystack wrote:

Haystack wrote:

Have been having the “wires crossed” error for a few weeks, also!  Called Customer Support, who could not figure out what the problem was but assured me it would be resolved in 24 hours.  Guess what?  It’s NOT.  Big time aggravating, T-Mobile!!!

 Have also tried Firefox, Chrome, Edge, Opera, so it’s not my desktop.  I don’t use the app.

 

They are his friends ones in the pictures

Here now