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amalik123's avatar
amalik123
Network Novice
26 days ago

Limited credit available to upgrade

We switched 4 lines from Verizon to T-Mobile. Ordered 3 new phones and now trying to upgrade the fourth one. Just found out that we have already used up all our "credit line" available for monthly payment financing plan. And now the only option is to pay the full price for the 4th line.

This is ridiculous and border line scam. The salesperson at t-mobile store never mentioned this. We never had any such issues at Verizon where we were not given enough of credit line to upgrade phones. We have plenty of credit, own the house and have very good jobs. 

This is not the way to welcome a new customer. Spoke to customer service and got nothing.

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