Forum Discussion

Carol100's avatar
Carol100
Newbie Caller
3 years ago

lies

Does Tmobile make it a practice to lie and scam their customers because that is what has happened to me for 2 months now I'm sick of it and I will not recommend t-mobile to no one and I will be changing phone companies. 

  • gramps28's avatar
    gramps28
    Router Royalty

    Did you give them a credit card number for the order if so it was a scam, also if you ordered from Tmobile you would of got a text confirming the order

  • syaoran's avatar
    syaoran
    Transmission Titan
    Carol100 wrote:

    Dec.22nd they called me to do the promotion add a line for free and add a phone so I did that and six calls later I have no phone and they can never find the order even talk to a supervisor and he was the biggest lie he never placed the order either 

    The only free line promo I can think of off hand, was the BYOD free line promo.  

  • Ric221's avatar
    Ric221
    Bandwidth Buddy
    Carol100 wrote:

    Dec.22nd they called me to do the promotion add a line for free and add a phone so I did that and six calls later I have no phone and they can never find the order even talk to a supervisor and he was the biggest lie he never placed the order either 

    I have never received any type of calls from T-Mobile for any promotional upgrades. Are you sure that you actually had a conversation with someone form T-Mobile? Also did you receive any type of confirmations on the upgrades you  made with them? Like some type of email with a confirmation number. As a precaution I would check my account to be sure there have been no changes made that I was not aware of. If all else fails contact T-Force thru Facebook or thru their Twitter account to see if they can resolve this issue.

     

       Today Is The Tomorrow You Worried About Yesterday

  • Carol100's avatar
    Carol100
    Newbie Caller

    Dec.22nd they called me to do the promotion add a line for free and add a phone so I did that and six calls later I have no phone and they can never find the order even talk to a supervisor and he was the biggest lie he never placed the order either