Forum Discussion
iPhone T-Mobile App issue
Hi everyone, When using the t-mobile app after signing in an error page keeps popping up. It says “Sorry, Something went wrong. We weren't able to process your request at this time. Please try again...
I have been having this issue for over a year, several calls into support, still not fixed. This is a locked T-Mobile store purchased under contract iPhone. The mobile app should work!
1. Analytics show the app accessing a strange url "core.sass.api.t-mobile.com”? Why is this a SASS application? Why would it be referred from bitley, then to app store, every time I try and download it again?
2. The privacy reporting shows the application reaching out to what seems to be the same static IPv6 addresses. Is this normal behavior? Wouldn't a static IP be able to track activity?
3. What is the purpose of the build number? Doesn't every customer receive the same app platform? Android? Apple?
see screenshots below
