Forum Discussion
International Roaming & Rejecting Incoming Calls
If I'm out of the US traveling and someone calls me and I don't answer the call will I be charged? If that person leaves a voicemail and I don't call to check my voicemail would I be charged? ...
Voicemail to text international usage
VTT works internationally when the account is set up properly:
- Voicemail will be received as a text message as long as message blocking is not active.
- VM converted to text while roaming:
- Saves customer money because SMS is a lower cost than a received voicemail only if the customer has voicemail delivery turned off.
- Turning off delivery is for the SMS associated with the VTT feature. If customers have the device on when the call comes through, or turns the device on after the vm was left, but while still roaming internationally, they will be charged for the VM deposit.
- To turn off, access the VVM app settings, then turn off Send as SMS.
- VTT with the VVM Client: As long as data is on (#RON#), voicemail messages will be received in the VVM Client as a text message.
