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VASEA's avatar
VASEA
Network Novice
3 months ago
Solved

Hhello, I bought an iphone 16 pro max and it is blocked on the operator, how can I unlock it?

hello, I bought an iphone 16 pro max and it is blocked on the operator, how can I unlock it?
  • syaoran's avatar
    3 months ago

    Did you buy it new from a T-Mobile store or an authorized US retailer inside of the US?  Are you a T-Mobile USA customer and does your account and device meet all of the SIM Unlock Policy requirements? 

    SIM Unlock Policy | Unlock Your Mobile Wireless Device | T-Mobile https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy