Forum Discussion
Former Sprint customer. Can't log into t-mobile account
Former Sprint customer. Now directs me to T-mobile. Try to sign in, can’t. It asks if I am a business customer or digits customer
I understand the frustration. Here's what I found out on my own.
The previous user name with Sprint is no longer your sign in. So pay close attention and not let the autofill do it. You will now have to use your FULL email address as your USERNAME. Then the password will probably need to be reset if you're not sure. But CS and tech won't grasp to tell you this. Good luck.
