Forum Discussion
Former Sprint customer. Can't log into t-mobile account
Former Sprint customer. Now directs me to T-mobile. Try to sign in, can’t. It asks if I am a business customer or digits customer
It's the log in... User name vs email. Sprint used a user name and let you move over to T-Mobile with that user name. But once they switched off Sprint, T-Mobile required the user name to be your email. Try one vs the other, but you may have to reset the password. Pay attention to any auto fill items.
