Forum Discussion

Baseballmom94's avatar
Baseballmom94
Network Novice
3 years ago

Family Account: Can not View All Lines & Devices

Since switching from Sprint to TMobile, I can not see all 4 lines and devices on my family plan on the Account page.  I can only see my personal line. How can I view and manage all lines and devices...
Wickeddoll's avatar
Wickeddoll
Network Novice
2 years ago
gramps28 wrote:

You need to be the Primary account holder or have your line set up by the PAH to have that access.

I was a transfer from Sprint - it’s ridiculous that I have to re-enter all 4 of the extra lines just to see what’s going on with them!