Forum Discussion

pbesk18's avatar
pbesk18
Newbie Caller
7 years ago
Solved

Failing to receive 2FA authentication sms from multiple sources

For some odd reason every time I request a token to login to some accounts, I'm not receiving any sms texts. I tried other phones and with other wireless provider and it does work. Is this happen...
  • tmo_amanda's avatar
    tmo_amanda
    7 years ago

    Thanks! With it specifically being Twitter, we'll need you to file a ticket with our DIGITS team via 611 or T-Force (through Facebook/Twitter). With DIGITS lines, most short codes won't go through but Twitter, Amazon, Facebook and a few others are already verified to be compatible.

DRRobovac's avatar
DRRobovac
Network Novice
5 years ago

I am experiencing something very similar.

Ported my number from Google Voice to T-Mobile.

On iPhone 12, on Magenta plan.

No 2FA SMS messages are received on my phone.