Forum Discussion
Dropped calls in my house
- 6 years ago
I took a look through our Can't call, dropped calls, & other calling issues and you've done most of the troubleshooting. As long as you're on the latest software and the issue happens without a case, the next step is to contact us. An Expert will take a closer look, may have some additional troubleshooting to complete, and will get this escalated as needed.
I've done it both ways. Calls drop either way. I am stationary in my home office, sitting in my chair. Calls start off great, and then several minutes into the call, either I can't hear them at all, they can't hear me at all, the call drops all together, or a combination of all three happen. I don't move at all, and the wifi signal is strong in my office, I am constantly on the internet so I know that functions well
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