Forum Discussion

Kyones96817's avatar
Kyones96817
Network Novice
3 years ago

Closed accout after 23 years

I closed my account after 23 years. I ported out my number to Google Fi. I just wanted to make sure that upon closing my account is that it billing ceases I wont get a surprise charge? Just want to make sure that is all I needed to do?

  • syaoran's avatar
    syaoran
    Transmission Titan

    There is usually one final bill after cancelling/closing your account.  It ultimately depends on when you ported out in comparison to your billing cycle.  No one here has access to your account though.  You will either need to reach out to Customer Care or reach out to T-Mobile via Facebook or Twitter.