Forum Discussion

joe8620's avatar
joe8620
Network Novice
4 years ago

Charges for Free Offer

I recently upgraded our two iPhone and our service to receive iPhone 13s and free standard netflix.  However, in following the instruction from a T-Mobile rep, Netflix asked for a credit.  The rep said it was just for verification.  However, pending charges on my credit card account were immediately made.  I thought the service was free.

  • syaoran's avatar
    syaoran
    Transmission Titan

    It might just be an authorization to verify the credit card is legit.  The transaction should fall off after 5 business days, if that is what you are seeing is for.