Forum Discussion
Certified TMobile customer service forwarded me to a scam call center (twice)
I originally was a tmobile customer 6 years ago but switched back and I have unsuccessfully recovered my account which had my current email and current cell number attached to it. I switched to googl...
Yep, they asked to confirm my PIN code associated with my account. But, youre right they shouldnt be asking for my password nor try to reset my password and ask for the code sent to my email/phone for verification - even the auto generated emails sent by tmobile clearly states in the message that tmobile support will never ask for those.
I am not sure how I got transferred to the scam group - but it happened. I don’t know how to report them or raise awareness of what happened.
