Forum Discussion
Certified TMobile customer service forwarded me to a scam call center (twice)
I originally was a tmobile customer 6 years ago but switched back and I have unsuccessfully recovered my account which had my current email and current cell number attached to it. I switched to googl...
If you call TMO support and you confirm your identity, there is no scenario where TMO willfully transfers you to a scam center. Plain and simple.
Perhaps you are mistaking the TMO support asking you for your TMO passphrase or pin which is standard procedure. Nobody at TMO will ask you for your login password. They can reset for you and that’s all.
