Forum Discussion

RKtm's avatar
RKtm
Network Novice
3 years ago

Calls from 866-612-2490

Hello,

Keep getting calls from 866-612-2490 and it says it is from Tmobile customer support to check on the feedback.

Is this a spam or a genuine tmobile call?

Has anyone else these received calls?

 

Thanks

  • This is a specialized customer service department number that checks for quality control stuff so if you just started with t-mobile they call to check on your service to see if you are having any issues, and if they can do anything for you. I changed rate plans but have been a 20 yr customer and they called to see if there was anything they could do for me. They are awesome! This department is super helpful!!