Forum Discussion
Billing Question/Issue
My account was paid in full, yet TMobile is billing me $92 as immediately due on my account. My bank records show that except for the payment arrangement there is no outstanding balance owed of $92....
The Reversed INSUFF Fee was processed on 4/27/22 for $30 and the $40 outstanding balance was paid in full to T Mobile on 4/28/22. The courtesy pay feature was on my bank account but did not process correctly. My bank is transitioning to new account numbers. T Mobile is showing I have a balance of $92 due immediately. This is incorrect and should be reversed as I paid the $40 outstanding charge owed in full on 4/28. I have a payment arrangement for $46 on 5/12 and $46 on 5/22. Please correct your records accordingly. Thank you.
