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Forum Discussion

Jesse_Flamme's avatar
Jesse_Flamme
Network Novice
4 years ago

Billing address “not valid.”

I’m trying to purchase a phone and plan, but when filling out my billing address, I get an error.

  • syaoran's avatar
    syaoran
    Transmission Titan
    4 years ago

    The billing and shipping address must be the same as the address on your T-Mobile account. 

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