Forum Discussion
Being charged for device tmobile received but cannot locate
In January of 2022 I purchased a new iphone pro 13. I received the device and on the same day requested to return it because it was too small. I was sent a shipping label from tmobile for UPS. I pack...
Same. I have been y the company for more than 10 years. Now they want to charge me for a modem i returned and they cant find. The worst part is that they have a totally wrong tracking number that what they gave me.
the representative that helped me was rude and said, “well you don’t have it and we don’t have it, so someone has to pay for it”
