Forum Discussion

Fivepointer's avatar
Fivepointer
Network Novice
4 years ago

Agreement Terms

I entered into agreement with T-Mobile for 5G Internet service for $50/month if I set up autopay.

I did set up autopay and they are billing me $55/month.

How come?

  • gramps28's avatar
    gramps28
    Router Royalty

    It should. You can try using messenger on one of tmobile's social media platforms to see if they can help you they monitor their Twitter and Facebook pages.

  • 2nd billing. Thanks for the info. I’ll wait and see what happens next month.

    I’m assuming that the 1st 2 months will have a $5 credit back?

  • gramps28's avatar
    gramps28
    Router Royalty

    Is it your first billing cycle? Sometimes it takes a couple of billing cycles to show the auto pay credits.