Skip to main content
Contact us
Find a store
Cart
T-MOBILE MULTILINE

Safeguard communications with dedicated work lines.

T-Mobile MultiLine is an app that provides employees in government and education sectors with a dedicated work number for calling and messaging. It installs within minutes on any carrier device and ensures encrypted communication via text, Microsoft Teams, WhatsApp, and more.

GOVERNMENT EMPLOYEES

Achieve team goals without adding unnecessary complexity.

T-Mobile MultiLine provides mobile security and compliance capabilities that can keep up with evolving communication regulations.

  • Meet federal/state government electronic communication requirements, such as FOIA, FISMA, and various state public records acts.
  • Message and call contacts as needed without violating communications regulations.
  • Automate consent capture and redact sensitive information in real time with Plus option.
A smiling government employee talks on her smartphone.

Hassle-free centralized management.

Enroll your employees' personal phone, company-owned devices, or both. IT leaders can use our web-based portal to receive detailed usage analytics and administration of users, numbers, and policy settings.

Three colleagues walk through the office and collaborate on the go, each with a mobile device.

T-Mobile MultiLine benefits:

  • Employees can confidently message or call clients in the app with pre-configured data and security policies.
  • Streamlined user enrollment allows employees to get up and running in minutes.
  • Simplify complex requirements like consent capture and electronic recording with advanced options.
  • Intelligent, real-time redaction of sensitive information helps protect the organization and client.
  • Admins gain granular visibility through usage and compliance analytics.
  • Integrates with leading MDM, CRM, and archival tools with add-ons for deeper management capabilities.

USE CASES

Balancing free-flow communications and regulations.

HITECH & HIPAA compliant texting, messaging, & calls.

Explore how healthcare professionals can use T-Mobile MultiLine to maintain compliance—all while digitally engaging with patients or colleagues and driving healthcare innovation.

Read the article
A smiling healthcare professional checks his smartphone.

Navigating communication complexities in regulated industries.

See what experts are saying about mobile communication management for regulated organizations in this five-part Q&A. 

Read the use case
A focused professional checks her smartphone while walking through a city at twilight.

Understanding the landscape of regulatory compliance in a mobile world.

Learn how regulated organizations can avoid significant fines and organizational risk with a robust mobile communication compliance solution. 

Read the use case
An engineer uses a tablet to operate machinery in a lab.

Have questions?

  • T-Mobile Multiline is an over-the-top application that allows organizations to reap the benefits of messaging and voice calling, while also providing IT leaders the tools to adapt quickly to meet customer and regulatory needs.

  • While T-Mobile MultiLine can suit the needs of various organizations, industries and use cases, this solution is purpose-built to solve mobile compliance pain points in heavily regulated industries, including education and state, and local government. T-Mobile MultiLine is not FedRAMP authorized if that is an agency requirement. T-Mobile MultiLine provides a dedicated messaging and calling solution with IT-managed compliance and security functionality for greater peace of mind.

  • Administrators can manage specific mobile compliance and security policies and derive usage and other insights via an online portal.

    • T-Mobile MultiLine Standard provides an agency-owned number, operated through a single calling and messaging interface. Call handling, security, and connectivity settings are managed in a simple app that is separate from employee’s personal phone features and data.
    • T-Mobile MultiLine Plus includes T-Mobile MultiLine Standard with additional compliance features including sensitive information redaction and message capture.
    • T-Mobile MultiLine Enterprise includes all features of MultiLine Plus in addition to voice recording.

  • In addition to the base service, T-Mobile MultiLine offers several integrations for an additional charge:

    • Common archival solutions
    •  Popular messaging applications, including WhatsApp 
    • Leading MDM/EMM/UEMs
    • Leading CRM tools 

Let’s get started.