
Receive prioritized voice and data services in emergencies.
Whether you’re placing an urgent call, rushing to a scene, or sharing critical files, the free WPS program has enrolled agencies covered. Learn how to enroll in three easy steps.
PRIORITY ACCESS & PREEMPTION
1
The importance of WPS.
WPS is vital to national security and is administered by the Cybersecurity & Infrastructure Security Agency (CISA, part of DHS). It ensures priority access to cellular and landline networks for critical infrastructure agencies.
2
Registration is easy.
T-Mobile registers eligible organization lines for WPS at no charge and uses WPS enrollment to assign priority and preemption status for calls and data. No user action is required.
3
Assuring call completion.
If there is congestion on another network, a customer can obtain WPS-assigned priority for their call by dialing *272 or using a Priority Telecommunications Services app for cross-carrier calls.
WPS is the only way to assure end-to-end voice call prioritization. On WPS-registered lines, T-Mobile provides priority access and preemption for voice and priority access for data. If congestion occurs on other networks, WPS users can obtain receiving-network priority, but not preemption, by dialing *272 or with the Priority Telecommunications Services app.
RESOURCES
Whether you’re placing an urgent call, rushing to a scene, or sharing critical files, the free WPS program has enrolled agencies covered. Learn how to enroll in three easy steps.
Discover how to prioritize your emergency communications with our one-page guide to priority access and preemption.
Find everything you need to know about WPS—from enrollment, to benefits, to our 5G network—in this information booklet.